ph789 Privacy Policy

1. About This Policy

This Privacy Policy ("Policy") describes how ph789 ("ph789," "we," "us," "our") — the operator of the online gaming platform accessible at ph789.biz — collects, uses, stores, and discloses personal information in connection with the provision of its services to registered players ("you," "Player," "User") in the Philippines.

This Policy applies to all personal information collected through the ph789 website, mobile-optimised interface, live chat, email correspondence, and any other channel through which a Player interacts with ph789. By registering an Account on ph789 or by continuing to use the Platform after the effective date of this Policy, you acknowledge that you have read and understood this Policy.

ph789 is the data controller responsible for personal information processed under this Policy. Where we engage third-party processors (e.g., payment processors, game providers, KYC vendors), we ensure they are bound by data processing agreements consistent with the requirements of the Philippine Data Privacy Act of 2012 ("DPA").

2. Personal Data We Collect

ph789 collects personal data in two principal ways: information you provide directly, and information collected automatically when you use the Platform.

2.1 Information You Provide

• Registration data: Full name, date of birth, nationality, residential address (including city/municipality and province in the Philippines), email address, and mobile number.
• Identity verification (KYC): Copies of government-issued Philippine identification documents (e.g., UMID, PhilSys National ID, Passport, Driver's License), selfies or liveness-check images, and proof of address as required by PAGCOR compliance procedures.
• Financial data: GCash account number, PayMaya account number, bank account details (BPI, BDO, Metrobank, UnionBank), or cryptocurrency wallet addresses as provided for deposit and withdrawal purposes. ph789 does not store full credit or debit card numbers.
• Communications: Records of your interactions with ph789 customer support via live chat or email, including any complaints, feedback, or responsible gaming requests submitted.

2.2 Information Collected Automatically

• Device & technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
• Usage data: Pages visited, games played, session duration, bet amounts, game outcomes, and navigation patterns within the Platform.
• Location data: General geographic location derived from IP address, used to enforce jurisdictional access restrictions.
• Cookies and similar technologies: See Section 5 below for full details.

3. How We Use Your Personal Data

ph789 uses personal data collected from Filipino players for the following purposes:

ph789 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing a separate legal basis for the new processing.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012 and its Implementing Rules, ph789 processes your personal data on one or more of the following lawful bases:

• Contractual necessity: Processing required to enter into and perform the account agreement with you, including account creation, transaction processing, and service delivery.
• Legal obligation: Processing required to comply with Philippine law, PAGCOR regulations, Anti-Money Laundering Act (AMLA) obligations, and orders from competent government authorities.
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and improving the quality of ph789 services — where these interests are not overridden by your fundamental rights and freedoms.
• Consent: Where ph789 sends you marketing communications or uses non-essential cookies, we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Cookies & Tracking Technologies

ph789 uses cookies and similar tracking technologies (including local storage and session tokens) to operate the Platform and improve your experience. The categories of cookies used are:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without disrupting core Platform functionality.
• Functional cookies: Remember your preferences such as language settings, game lobby layout, and whether you have accepted this Policy.
• Analytics cookies: Collect anonymised data on how Players use the Platform — which games are most popular, where navigation issues occur, and how sessions progress — to help us improve ph789.
• Marketing cookies: Used (with your consent) to track campaign effectiveness and to personalise promotional offers displayed to you on ph789.

You may manage non-essential cookies through your browser settings. Disabling analytics or marketing cookies will not affect your ability to play games, deposit, or withdraw at ph789.

6. Sharing Your Personal Data

ph789 does not sell, rent, or trade your personal information. We share your data only with the following categories of recipients, and only to the extent necessary for the stated purpose:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and cryptocurrency wallet service providers — to process your financial transactions.
• KYC / AML compliance vendors: Third-party identity verification services used to authenticate player identities and conduct politically exposed person (PEP) and sanctions screenings as required by PAGCOR and Philippine AMLA regulations.
• Game providers: Licensed gaming software providers whose games are integrated into ph789 receive session data necessary to deliver their games and maintain game records.
• IT and infrastructure providers: Cloud hosting, content delivery, and cybersecurity service providers who process data solely on ph789's instructions under binding data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities — where disclosure is required by law, regulation, or lawful order.
• Responsible gaming support organisations: Where a Player requests assistance or where ph789 has identified a player at risk, relevant information may be shared with problem gambling support services operating in the Philippines.

7. International Data Transfers

Some of ph789's third-party service providers (particularly game software studios and cloud infrastructure providers) may process personal data outside the Philippines. Where such transfers occur, ph789 ensures that appropriate safeguards are in place — including contractual clauses consistent with the National Privacy Commission's standards — to provide a level of protection equivalent to that afforded under the Philippine Data Privacy Act.

By using ph789, you acknowledge that your personal data may be transferred to, stored, and processed in countries other than the Philippines. ph789 will take all reasonable steps to ensure that international recipients handle your data responsibly and securely.

8. Data Retention

ph789 retains personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with applicable legal and regulatory retention obligations. Specifically:

• Account and transaction records are retained for a minimum of five (5) years following account closure, consistent with Philippine AMLA record-keeping requirements.
• KYC documents are retained for the duration of the account relationship and for five (5) years thereafter.
• Communications with customer support are retained for three (3) years.
• Marketing consent records are retained until consent is withdrawn or for three (3) years after the last interaction, whichever is later.
• Anonymised analytics data may be retained indefinitely as it no longer constitutes personal data.

Upon expiry of the relevant retention period, ph789 will securely delete or anonymise your personal data in accordance with its data disposal procedures.

9. Your Rights Under the Philippine Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by ph789:

• Right to be informed: You have the right to know that ph789 is collecting and processing your personal data and to be provided with this Policy.
• Right of access: You may request a copy of the personal data ph789 holds about you, including the purposes for which it is processed.
• Right to rectification: You may request correction of inaccurate or incomplete personal data. You can update most account details directly through your ph789 account settings.
• Right to erasure: You may request deletion of your personal data where ph789 no longer has a legal basis to retain it, subject to our legal and regulatory retention obligations.
• Right to object: You may object to processing based on legitimate interests, including profiling for marketing purposes. This right does not apply to processing required by law or contract.
• Right to data portability: You may request that ph789 provide your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe ph789 has processed your data unlawfully.

To exercise any of these rights, contact ph789's Data Privacy Officer at [email protected] with the subject line "Data Privacy Request." ph789 will respond within thirty (30) calendar days.

10. Data Security

ph789 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and ph789 servers;
• Encryption of sensitive data at rest, including financial records and identity documents;
• Role-based access controls limiting internal access to personal data on a need-to-know basis;
• Multi-factor authentication for all administrative access to production systems;
• Regular independent security audits and penetration testing;
• Incident response procedures with mandatory notification to the NPC and affected data subjects in the event of a qualifying personal data breach, within the timeframes prescribed by the DPA.

Notwithstanding these measures, no system connected to the internet is completely immune to security risks. Players are encouraged to use strong, unique passwords for their ph789 Account and to enable two-factor authentication where available.

11. Children and Minors

ph789 is strictly prohibited for use by individuals under 21 years of age, consistent with Philippine gambling law. ph789 does not knowingly collect personal data from individuals under 21. If ph789 discovers that personal data has been collected from a minor, the relevant Account will be immediately terminated and all associated data will be deleted, except where retention is required by law.

If you are a parent or guardian and believe that your child has registered on ph789, please contact us immediately at [email protected] and we will take prompt action.

12. Third-Party Links

The ph789 Platform may contain links to third-party websites or services (for example, links to payment provider platforms during the deposit or withdrawal process). ph789 is not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Policy applies solely to data processed by ph789 through the ph789 Platform.

13. Changes to This Privacy Policy

ph789 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes will be communicated to Players via a prominent notice on the ph789 Platform and/or by email to the address registered on your Account, with a minimum of fourteen (14) days' notice before the revised Policy takes effect.

Your continued use of ph789 following the effective date of any revised Policy constitutes acceptance of the updated terms. If you do not agree with the revised Policy, you must cease using ph789 and may request closure of your Account.

14. Contact Us & Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or ph789's data practices, please contact our Data Privacy Officer:

• Email: [email protected] (subject: "Data Privacy Request")
• Live Chat: Available 24/7 on the ph789 Platform

For unresolved complaints, you may contact the Philippine National Privacy Commission (NPC) through their official government channels.